Privacy Policy

1.1 Information the user provides.When you open an account, make a payment, use the service or contact support, the Business may collect information such as:

• Full name
• Email address
• Phone number
• Registration and identification details
• Items, files or content you upload to the Site to create outputs
• Requests, messages and customer-service records

Credit card details are not stored on the Site. Payments are processed by an external payment processor (HYP), in accordance with the binding standards.

1.2 Information collected automatically.To operate the Site, secure it and improve the service, technical data is collected, such as:

• IP address
• Browser type and operating system
• Device type
• Pages visited, actions taken and use made of the Site
• Usage times, faults and errors
• Technical logs for security, monitoring and maintenance

1.3 Information from third parties.The Business may receive information from external providers that help operate the Site and the services, including:

• Payment-processing services
• Storage and cloud services
• Analytics and data-analysis systems
• Messaging, email and support services
• Artificial intelligence providers and AI-based content-processing services

2.1Proper operation of the Site and providing the service to the user

2.2Verifying users, opening accounts and managing access

2.3Providing technical support and customer service

2.4Improving the user experience and adapting the Site to users’ needs

2.5Information security, detecting fraud attempts and preventing prohibited use

2.6Sending system notifications, operational information and service updates

2.7Sending marketing content, subject to the user’s consent and in accordance with the law

2.8Complying with legal and regulatory requirements

3.1The Business does not sell, rent or trade users’ personal information.

3.2Information may be transferred to external providers that help operate the Site and the service, including:

• Payment processors
• Storage and cloud providers
• Data-analysis systems
• Messaging and customer-service systems
• Artificial intelligence providers and AI-based content-processing services

3.3Information will be disclosed to competent authorities where required by law, including a court order or the demand of a competent authority.

3.4In the event of a structural change in the Business, such as a merger, sale or transfer of activity, the information may be transferred as part of the Business’s assets, subject to the law.

4.1The Business applies accepted security measures, including:

• Data encryption
• Permission-based access restrictions
• Monitoring and management of security events
• Secure backups
• Separation between payment data and Site data

4.2Despite the above, the Business cannot guarantee absolute security against intrusions or cyber attacks. Use of the Site is at the user’s own responsibility.

5.1Personal information is kept for as long as the user’s account is active.

5.2After an account is closed or deleted, information may be kept for the purpose of:

• Complying with legal requirements
• Preventing fraud
• Keeping essential operational records

Usually for up to 7 years, in accordance with the law.

5.3Statistical or technical data may be kept in anonymous form and without time limit.

Subject to the law, the user may:

• Review the personal information kept about them
• Request correction of wrong or outdated information
• Request deletion of information, subject to legal restrictions
• Withdraw consent to receiving marketing messages
• Receive information about how the information has been used

Requests will be handled within a reasonable time and in accordance with the law.

If you are in the EU or the UK, you also have the rights given to you by the GDPR: to access your personal data, to have it corrected or deleted, to restrict or object to its processing, to receive it in a portable format, and to withdraw consent at any time where processing is based on consent. You can also lodge a complaint with your local data protection authority. To exercise any of these rights, including deleting your account and its data, email support@isramodelai.com from the address registered to your account.

7.1The Site uses cookies for:

• Basic and proper operation of the Site
• Saving user preferences
• Information security
• Usage analysis and improving the service

7.2You can block or delete cookies through your browser settings, but doing so may affect your experience of the Site.

To operate the Site and the services, information may be stored or processed on servers located outside Israel, including with cloud providers and artificial intelligence providers. These transfers are made in accordance with the law and with reasonable security measures.

The Business operates in accordance with the laws of the State of Israel, including:

• The Protection of Privacy Law, 5741-1981
• The Protection of Privacy Regulations (Data Security), 5777-2017
• The Computers Law
• Regulations and guidelines on transferring information outside Israel

The Business may update this privacy policy from time to time.

If there is a material change, a notice will be published on the Site.

Continued use of the Site after the policy is updated constitutes acceptance of the updated policy.

For questions, requests or enquiries about privacy, contact us:

WhatsApp: +972 53-558-5198

Email: support@isramodelai.com